Feedback

1.

How often do you visit our store?

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2.

Did you find the product(s) you were looking for?

If no, what was the reason?

3.

Did we stock a wide range of the product(s) you were looking for?

If Yes, was the choice :

If No, what was the reason?

4.

Were our sales staff readily available to offer you assistance?

5.

When assisting you, were our sales staff

A. Knowledge?

(If No. please comment)

B. Helpful?

(If No. please comment)

C. Well presented?

(If No. please comment)

6.

Were you acknowledged by our sales staff as you walked through the store?

If no, please comment

7.

Were you happy with the level of service at the checkout?

8.

Is there a staff member that you wish to recognise?

Name of staff member :

Why?

9.

Did you enjoy shopping here on this occasion? Was it a pleasant store to shop in?

If no, what was the reason?

10.

Would you recommend shopping at Hume & Iser to a friend?

If no, what was the reason?

11.

We welcome any additional comments or suggestions you may have that can help us to improve how we can improve your shopping experience :

Thank you for taking the time to complete our feedback form. If you would like a personal reply, please complete your details below :

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Customer Care

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or email us at: info@luxuritoliving.com

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